Policy · Updated

Warranty, delivery and returns.

The three things worth knowing before you place an order, written plainly. No small print, and nothing here that we would not say to you on the phone.

Warranty

One year, from the day it reaches you.

Every machine Sunidhi Agrotech Pvt Ltd builds carries a 1 year warranty from the date of delivery. If something fails because of how the machine was made, we repair it or replace the affected parts. That applies to all seven machine lines, from the ₹25,000 seating attachment to the reapers.

01/ WARRANTY

What to do if something fails

Call +91 87996 56981 with your model number and roughly when you took delivery. Tell us what the machine is doing. Most problems are diagnosed on that call.

Spare parts, for the life of the machine

Belts, blades, bearings and cutter-bar sections come from the same plant that built your machine. Parts stay available after the warranty year ends, not just during it.

Free operator training

Training comes with delivery, at no cost. Most calls in the first season turn out to be settings or handling, and the training is there to prevent exactly that.

Delivery

Transport is charged separately.

The machine price is factory-direct and does not include transport. We charge transport at cost, by distance, so a farmer in Gujarat is not paying for a lorry to Punjab. These are the standard rates.

02/ DELIVERY
Where the machine is goingTransport charge
Gujarat₹2,000
Rajasthan, Madhya Pradesh, Maharashtra₹5,000
All other Indian states₹9,000
StageHow long it takesWhy
Order to dispatch7 to 15 working daysMachines are built to order, not pulled off a shelf. Each one is welded, assembled and load-tested before it leaves.
Dispatch to your district5 to 12 working daysRoad transport. Gujarat and the neighbouring states are at the short end, the far states at the long end.

Buying more than one machine, or ordering as a dealer? Transport is quoted on the actual load rather than per machine, and usually works out lower. Ask us for the number before you decide.

Returns

We do not accept returns. Here is why.

Every machine is built and dispatched against a specific order. Once it has been built, fitted to your engine choice and load-tested, it is not stock we can put back on a shelf. So returns and exchanges are not accepted.

03/ RETURNS

What that does not mean is that you are on your own if something is wrong. A machine that arrives with a manufacturing fault is our problem, and it is handled under the 1 year warranty above. We repair it or replace the parts. That is the route for a genuine defect, and it is the route we would rather you use, because it actually fixes the machine.

The honest way to avoid a bad purchase is before the order, not after it. Tell us your crop, your acreage and your field conditions and we will tell you which build we would send and why, including when the answer is that you do not need the more expensive one. If you would rather see a machine working first, say so and we will try to connect you with an owner near you or arrange a demonstration through the local dealer.

Read the power reaper price guide before you commit to any quote, ours included. It lists the five things to get in writing from any seller.

Quick Answers

Policy questions, answered

What warranty comes with a Sunidhi Agrotech machine?
Every machine carries a 1 year warranty from the date of delivery. Manufacturing faults are repaired, or the affected parts replaced, under that warranty. This applies to all seven machine lines.
Does Sunidhi Agrotech accept returns?
No. Machines are built and dispatched to order, so returns and exchanges are not accepted. Anything that turns out to be a manufacturing fault is handled under the 1 year warranty instead.
How much does delivery cost?
Transport is charged separately from the machine price, by distance. Gujarat is ₹2,000; Rajasthan, Madhya Pradesh and Maharashtra are ₹5,000; all other Indian states are ₹9,000. A bulk or dealer order is quoted on the actual load and usually works out lower.
How long does delivery take?
Machines are built to order, so dispatch takes 7 to 15 working days from confirmation. Transport then takes a further 5 to 12 working days depending on the destination.
Is there a government subsidy that changes what I pay?
Often, yes. Reapers and several of our other machines fall under state machinery subsidy categories. Our Gujarat subsidy roadmap walks through the process, and we guide the paperwork based on previous approvals.

Talk to the factory.
Not a middleman.

Tell us your crop and acreage — get an honest recommendation, a factory-direct quote and subsidy guidance in one call.